This privacy policy explains how I collect, use, and protect your personal information in line with UK data protection laws (UK GDPR and the Data Protection Act 2018).
What data is collected
I may collect the following personal data:
- Your name and contact details (email address, phone number)
- Booking details, including group information and relevant medical needs
- Emergency contact information
- Any messages or enquiries you send
Lawful basis for processing
I collect and use your data on the following lawful bases:
- To fulfil a contract (e.g. when you book a guided activity)
- To comply with legal or insurance obligations
- With your consent (e.g. when you opt in to receive information or provide medical details)
How your data is used
Your personal information is used to:
- Process and manage bookings
- Deliver guided activities safely
- Respond to enquiries
- Meet legal, insurance, or safeguarding requirements
I do not sell or share your information with third parties for marketing purposes.
How your data is stored
Your data is stored securely and only kept for as long as needed to fulfil the purpose it was collected for, or to comply with legal obligations. After that, it will be securely deleted.
Your rights
Under the UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data (where appropriate)
- Object to or restrict processing
- Withdraw consent (where applicable)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
Cookies
This website may use basic cookies to improve your browsing experience. These do not collect personally identifiable information. You can change your cookie settings at any time via your browser.
Contact
If you have any questions about this policy or your personal data, please contact me.